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Cloud-based Multi-store Ready Real-time Tracking

All-in-One Mobile Repair
Management System

Run your repair business smarter, faster & more profitably

Built-in Repair EPOS system to manage both repair & product sales seamlessly

Trusted by repair shops & multi-store businesses

PhoneFix Pro RepairMaster TechCare FixIt Hub Mobile Solutions QuickRepair

How It Works

A complete workflow designed for repair businesses

1

Attract Customers

Quote system to win new business online

2

Booking & Job Creation

Easy appointment scheduling and job intake

3

Repair Ticket Management

Track every repair from start to finish

4

Inventory & Parts Control

Real-time stock levels and reordering

5

Billing & POS

Integrated EPOS for repairs and retail sales

6

Customer Engagement

Automated updates via SMS and WhatsApp

7

Staff & Store Management

Manage teams across multiple locations

8

Reporting & Insights

Data-driven decisions for growth

Core Features

Everything you need to run a successful repair business

Online Quotes & Tracking

Let customers get instant quotes and track repairs online 24/7

Multi-store Management

Centrally manage multiple locations with unified reporting

Express Repairs

Quick repair workflow for common fixes with preset pricing

CRM System

Complete customer history, notes, and communication logs

Advanced Search

Find any ticket, customer, or part in seconds

Automated Backups

Daily cloud backups ensure your data is always safe

WhatsApp & SMS

Automated status updates via WhatsApp and SMS

Customer Portal

Self-service portal for quotes, tracking, and history

Smart Modules

Powerful modules designed specifically for repair businesses

Repair & Ticketing

Complete repair workflow with status tracking and technician assignment

POS / EPOS System

Full retail point of sale for products, accessories, and repair payments

Inventory Management

Track parts, products, and supplies with low stock alerts

Invoicing

Professional invoices with payment tracking and receipts

CRM

Customer database with full history and communication logs

Marketing Campaigns

Email and SMS campaigns to drive repeat business

Loyalty System

Reward repeat customers with points and discounts

Buyback / Trade-in

Manage device buybacks and trade-in valuations

Customer Wallet

Store credit and prepaid balances for customers

Appointments

Online booking system with calendar management

Grow Your Business

Three pillars to accelerate your repair business growth

Attract Customers

Marketing tools & campaigns

Loyalty programs

Gift cards & vouchers

Online quotes

Customer referrals

Sell More

Integrated POS system

Payment integrations

Reviews boost

Upselling prompts

Accessory bundles

Increase Efficiency

Workflow automation

Smart inventory

Staff management

Express repairs

Bulk operations

Multi-Store Management

Whether you have 2 stores or 200, our system scales with your business. Maintain central control while giving each location the autonomy it needs.

Central Control

Manage all locations from a single dashboard

Data Isolation

Each store maintains separate data with optional sharing

Unlimited Locations

Scale to as many stores as you need

Unified Reporting

Compare performance across all locations

Security & Reliability

Your data is protected with enterprise-grade security

GDPR Ready

Full compliance with data protection regulations

Cloud-based

Access your data securely from anywhere

Daily Backups

Automatic backups ensure data safety

Secure Login

Two-factor authentication available

Audit Logs

Complete activity tracking and history

Benefits That Matter

Real results for real repair businesses

Increase Revenue

Grow sales with marketing tools and upselling features

Reduce Costs

Automate tasks and eliminate manual processes

Improve Customer Experience

Delight customers with transparency and communication

Automate Operations

Let the system handle repetitive tasks for you

Scale Easily

Grow from 1 store to 100 without changing systems

40%

More Efficient

35%

Revenue Increase

60%

Faster Service

98%

Customer Satisfaction

Ready to Grow Your Repair Business?

Join thousands of repair shops using our system to increase revenue,
reduce costs, and delight customers.

+44 (0) 203 290 44857 sales@eposfirst.com